Reference

Open The Privacy Policy For Indonesia

If you are in Jakarta or anywhere else in Indonesia, this page tells you what we collect when you open an account, how cookies behave on phone and…

Account stepsDevice checksCookiesLocal law

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Explore How We Handle Your Data

batara88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to the data that appears when you create or reopen an account, verify a contact number, or send a request from the account page. We can store the fields you submit, the time of each login, device and browser signals, and the reference

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tied to DANA, OVO, GoPay, or QRIS activity. Those records help us match one request to one profile, reduce duplicate entries, and keep support threads connected. When you ask for a correction or copy, we may ask you to log in again, confirm the registered phone
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or email, or resend a fresh screenshot from the account screen. We keep only what we need for access, dispute handling, fraud checks, and required logs, then remove or mask the rest when the retention window ends. This policy is applied only where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Switch To Privacy Support Channels

For privacy requests, we keep the contact path simple: live chat inside the account, email, and the form attached to your profile. Messages sent after hours stay in queue, and we answer them in order so the request record stays tied to your account. If you are in Jakarta, the fastest route is the account form because it already carries your login context.

Team online

Live chat

Open the account chat and send your privacy request there. We use that path for access, correction, and deletion questions, and messages stay linked to your profile so the next step is easier to verify.

Email

Write from the email on file if you want a written trail for a privacy request. We read incoming mail every day, then answer in order and may ask you to confirm the registered number first.

Account form

The form inside your account is the fastest route when you need to change data or ask what we store. It already carries your login context, which helps us handle the request without extra back-and-forth.

SECURE HANDLING

Browse Cookies, Security, And Retention

We handle privacy through the same account steps you see on screen: login verification, contact confirmation, and request tracking.

Data minimisation

We keep the personal data you submit as lean as possible: name, contact detail, login record, and the request history…

Cookie use

Cookies remember your session, language choice, and the device state that lets the page open cleanly on mobile or desktop.

Account security

A new device, browser, or location can trigger a short check because we compare recent access patterns before we accept…

Retention window

We store records only for the time needed to answer support issues, meet dispute rules, and complete required checks under…

Who to contact

For privacy questions, use live chat, email, or the form inside your account.

Request changes

If you want a copy, correction, or deletion request, send it from the registered contact path so we can match…

Ask These Privacy Questions First

These are the privacy questions we hear most when you open an account, change a phone, or ask for a copy of your stored data. We keep the answers practical: what we collect, how long we keep it, which device checks may happen, and how you reach us when you want a correction. Each answer stays within local-law limits and uses the same account path you already see on screen.

We collect the contact details you submit, sign-in history, device signals, and the request record linked to DANA, OVO, GoPay, or QRIS activity. We use that data for access, support, and fraud checks.

Yes. Cookies keep you signed in, remember language choice, and reduce repeated checks when you switch between devices. If you clear them, some account steps may ask for a fresh login.

Yes. You can request a copy of the personal data linked to your account, including contact details, sign-in records, device data, and support history. We will reply through the same contact path.

We keep only what we need for dispute handling, fraud checks, and required logs under local law. Once those duties end, we remove or mask the parts no longer needed.

Send the request from your account page or through support, using the registered email or phone number. We may ask for a fresh verification step before changing anything.

A new device can trigger a short security check because the browser and device signals change. Your account stays tied to your profile, and we only update it after confirmation.

Use live chat, email, or the in-account form and tell us the change you want. We will route it under local law and respond with the next step.

Open The Privacy Policy For Indonesia

Switch To Privacy Support Channels

Live chat

Email

Account form

Browse Cookies, Security, And Retention

Data minimisation

Cookie use

Account security

Retention window

Who to contact

Request changes

Ask These Privacy Questions First

01 What do you keep when I open an account?

02 Do cookies track me across devices?

03 Can I ask for a copy of my data?

04 How long do you keep my privacy records?

05 How do I ask for changes to my data?

06 What happens if I log in from a new device?

07 How do I contact you about privacy?

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